Effective Date: November 1, 2025
This Master Terms of Service Agreement (“Agreement”) constitutes a legally binding instrument between the subscribing entity or individual (“Client”) and Expert Trade (“Company”), a digital service provider specializing in lead intelligence, marketing enablement, and IT development. By accessing, purchasing, subscribing to, or otherwise utilizing any digital deliverable or Service Package offered by the Company, the Client unconditionally accepts, without limitation or qualification, the entirety of this Agreement. This Agreement supersedes all prior communications, oral or written, and shall govern all ensuing commercial interactions unless explicitly superseded by a subsequent written addendum executed by both parties.
In the event of any inconsistency between this Agreement and auxiliary documents (invoices, quotations, electronic correspondence, or promotional materials), the provisions of this Agreement shall prevail. The Client’s execution of payment or continued use of digital access credentials constitutes a legally cognizable act of assent under applicable commercial law.
All transactions contemplated under this Agreement pertain exclusively to the provisioning, licensing, and execution of intangible, technology-driven, and intellectual services. These include, without limitation, digital marketing, data licensing, SaaS-based platform management, and web architecture development. No transfer of title, possession, or ownership in any tangible commodity shall occur. Payments remitted hereunder represent compensation for digital access rights, intellectual labor, and non-exclusive licenses of use.
The Client acknowledges and affirms that Expert Trade is categorically precluded from, and does not under any circumstances engage in, solicit, broker, or process payments for the sale, purchase, or transit of any physical goods or regulated commodities. This express prohibition extends to all chemical substances (hazardous or controlled), industrial raw materials, narcotics, arms, counterfeit goods, and any merchandise contravening local or international trade law. Listings, catalogues, or visual content hosted on the Company’s website are strictly non-transactional in nature and serve only as representational showcases for marketing visibility. Any attempt to repurpose the Company’s digital infrastructure for physical commerce shall constitute material breach.
All deliverables under this Agreement are licensed, not sold, and remain the intellectual property of the Company. Services are classified as follows:
Any utilization of the Company’s digital services to indirectly facilitate the exchange or solicitation of prohibited goods described in Section 2.2 shall trigger immediate revocation of access credentials and non-refundable termination of the Client’s subscription. The Company reserves the right to disclose such misuse to regulatory or banking authorities as required under anti-money-laundering and information security statutes.
All Service Packages—including Core, Prime, and Apex tiers—operate on a prepaid, annual subscription model. Fees are invoiced in USD and processed in INR equivalents at the prevailing exchange rate on the date of settlement. All payments are deemed final, non-cancellable, and non-assignable. Pricing is subject to revision at the sole discretion of the Company with thirty (30) days’ electronic notice.
The Client shall not initiate any chargeback or reversal with their payment provider unless the Company has failed to materially perform its contractual duties within the defined period. Initiating a chargeback without due cause constitutes breach of contract and subjects the Client to administrative recovery and legal fees. Refunds, if any, are governed strictly by the Company’s Refund Policy in effect at the time of transaction.
The Company provides its services on a best-effort, commercially reasonable basis. No representation or warranty—express or implied—is made regarding the profitability, commercial viability, or accuracy of any marketing outcome derived from the use of digital data or services. All implied warranties, including merchantability, fitness for a particular purpose, or non-infringement, are hereby disclaimed to the fullest extent permitted by law.
The Client agrees to defend, indemnify, and hold harmless Expert Trade, its affiliates, directors, employees, and technology partners against any and all losses, claims, liabilities, penalties, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) the Client’s independent commercial activities; (b) violations of export/import restrictions; (c) misuse of licensed data; or (d) contraventions of this Agreement or applicable law.
In no event shall the Company’s total cumulative liability, whether in contract, tort, or otherwise, exceed the aggregate subscription fee paid by the Client during the twelve (12) months preceding the claim. The Company shall not, under any circumstances, be liable for indirect, consequential, or incidental damages—including loss of business, goodwill, or data.
The Company may suspend or terminate access immediately upon the Client’s breach of Section 2 (Prohibited Conduct) or non-payment. Upon termination, all licenses shall automatically expire, and the Client must cease all use of proprietary materials. No refunds will be issued post-termination.
Neither party shall be liable for failure to perform obligations where such failure results from acts beyond reasonable control, including natural disasters, acts of government, labor disputes, cyber-attacks, or payment gateway outages. Time for performance shall be extended accordingly.
This Agreement shall be governed by and construed in accordance with the laws of India. Any dispute shall first be subject to amicable mediation. Failing resolution within thirty (30) days, the matter shall be referred to binding arbitration seated in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996. Each party shall bear its own costs unless otherwise awarded.
The Company and its payment partners may retain transaction data, KYC documents, and verification records for regulatory compliance as mandated by the Reserve Bank of India, FIU-IND, and allied authorities. By engaging our services, the Client consents to such lawful retention and disclosure. The Company reserves the right to freeze or refund transactions that fail AML/KYC screening or are flagged by acquirers as high-risk.
The Company reserves the unilateral right to modify, amend, or restate this Agreement from time to time. Updated versions shall be posted on the Company’s official website and deemed effective immediately upon publication. If any clause herein is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Effective Date: November 1, 2025